speaking schedule
2010:
June 10 - Harrah Hospitality Summit, Las Vegas, NV
April 20 - Grand Canyon University, Phoenix, AZ
April 9 - Texas A&M, College Station, TX
March 19 - Beltone NE, Providence, RI
February 24 - United Airlines, Chicago
January 28 - Time Warner Cable, NYC
January 20 - Minnesota Chamber of Commerce Executives (MCCE), Oak Ridge Conference Center, Chaska
2009:
December 8 - American Marketing Association, Minneapolis, MN
November 25/25 - China Productivity Center, Taipei, Taiwan
November 13 - ROI Leader Forum, Minneapolis, MN
November 2 - NACCM Customers 1st, Phoenix, AZ
October 21 - Skyline Chili, Louisville, KY
September 30 - The Motivation Show, Chicago, IL
July 18-20 Professional Beauty Association, Las Vegas, NV
June 11 Best Buy, Richfield, MN
March 26 Boston University School of Management, Boston, MA
March 24 Maritz Presents - A Private Reception with Lou Carbone, Edina, MN
March 18-20 Microsoft MIX 09, Las Vegas, NV
March 17 - William F. Harrah College of Hotel Administration, U of N, Las Vegas
January 13 - Phillips Eye Institute, Minneapolis, MN
2008:
October 16 - Web Experience Forum, Boston, MA
October 6 - TeleTech 2008 Client Advisory Board, Napa, CA
July 25 - Quorim, Minneapolis, MN
July 2 - Customer Service Master Class, Service Excellence Solutions, Bucharest Romania
June 23 - Sports Executive Network, Colorado Springs, CO
June 9 - Jackson Hewitt franchisee annual meeting, Las Vegas, NV
May 22-25 Microsoft Mix Essentials, Amsterdam & Dublin
May 15-18 European Customer Management World, London
May 20 - RBC Dain, Minneapolis, MN
May 6 - The Container Store, Dallas, TX
March 12 - Society for Marketing Professionals, Birmingham, AL
March 11 - National Hockey Leagues, Denver, CO
March 5 - Microsoft MIX 08, Las Vegas, NV
February 28 - Emory University Marketing Institute Brand Forum, Atlanta, GA
February 12 - Dominion Power, Richmond, VA
January 22 - Sonic Wall, San Francisco, CA
January 17 - Microsoft (MIMA) "Light up your Brand", Minneapolis, MN
January 16 - University of Denver Roundtable, Denver, CO